FAQ

Q: How are Zooheads made? A: Zooheads are designed and 3D printed by Voodoo Manufacturing in Brooklyn, New York. 3D printing is a manufacturing technology that is capable of making things never before possible. Every Zoohead is made on-demand, just when the order is placed. That means less waste, and more time for us to come up with new designs!

Q: What is PLA? A: PLA is a non-toxic, biodegradable, food safe plastic derived from renewable crops like corn, potato and tapioca. It’s one of the most common plastics used for 3D printing and will hold up to the hottest of showers.

Q: Will Zooheads fit on my shower? A: Yes! Zooheads can be easily twisted on to any standard US ½” pipe or shower fixture. To install your Zoohead, all you need to do is remove your current showerhead and twist on the Zoohead!

Q: Are Zooheads safe? A: Yes! Zooheads are made from high quality, durable, non-toxic PLA. They’re made to last and are safe for people of all ages.

Q: Can I request a custom design? A: Yes! If you’d like to make your very own custom showerhead please email contact@zooheads.com to get in touch with our sales team.

Q: How can I place a bulk order? A: If you’d like to order a high volume of Zooheads at once, please email contact@zooheads.com to get connected with the appropriate project manager.

Q: Can I cancel my order? A: Yes, if you cancel your order within 24 hours of purchasing your Zoohead we will refund your order.

Q: What is your refund policy? A: If there is an issue with the order you receive, please email us at contact@zooheads.com. One of our representatives will be happy to help make things right within 30 days of receiving your order. Used showerheads will not be refunded.

Q: What do I do if my Zoohead arrived damaged? A: For the fastest resolution, please email us at contact@zooheads.com and include a photograph demonstrating the damaged area of the product.